Shipping & Returns

We are happy to offer shipping to any U.S. state, as well as Canada. We do ship internationally (please contact us for rates). All shipping costs will be prepaid by the buyer. The shipping quote will be offered at checkout. We ship via UPS ground, 2nd day air and next day delivery (where available). We do not ship to P.O.Box addresses.Orders placed before noon (CST) will be shipped the same day. If you place your order after noon (CST), it will be shipped the next day.

Return and Exchange Policy
If you are not satisfied with our products, you can return them within 14 days of delivery. You will receive your refund within 3-4 business days after the items are received. Please contact us via our contact information page and briefly explain the reason for return. If you have received a damaged item, we will gladly send you a replacement of the same item.

Out of Stock Items
Even though we are proud that we keep ample product supplies in stock, certain items may be on back order, due to circumstances beyond our control. You will be notified via email if this occurs. If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay. If we are unable to deliver the item within 30 days, your order will be automatically canceled and refunds issued. If only part of your order was canceled, refunds will be issued accordingly (for the canceled item(s)).

Payment Methods
We accept Money Orders, Checks, and Credit Cards (Visa, MasterCard, Discover and American Express). All credit card orders are subject to final verification and approval. Each order will be security checked, verified and confirmed before shipment. It may take 1-5 working days, depending on the payment type and data provided. We will confirm the availability of your order the same day if it is placed before noon (CST) and the next business day if placed after noon (CST). All items will be shipped after the verification and approval process is complete. All orders will be shipped after the funds are received from buyer's financial institution.

Prepayment Policy
All orders must be prepaid, unless a credit account is set up in advance. Credit Cards can only be used in the USA and Canada. There will be no surcharge for credit card purchases. Please, be sure to provide all of your information correctly, or delay or cancellation of your order may occur.

Ziabicki Import Company Inc
P.O. Box 081004
Racine, WI 53408

Phone: (262) 633-7918
Fax: (262) 633-8711

Copyright © 2018 Ziabicki Import Company Inc.